Redefining Coffee Craftsmanship
Serving exceptional coffee is not only about flavor—it’s about skill, precision, and the passion behind every cup.
To strengthen these values, BGV Barista Trainer held a Latte Art Training & Workshop for the McCafé by McDonald’s barista team. The goal was clear: to elevate craftsmanship by blending technical mastery with artistic creativity, ensuring every coffee served reflects both professional quality and personal touch.
The Purpose Behind the Program
In the modern coffee landscape, customers expect more than just good taste—they seek experiences. This initiative was designed to help McCafé baristas enhance their technical skills, presentation standards, and attention to detail, so each beverage becomes a memorable part of the customer journey.
Through structured training, McCafé reaffirms its commitment to continuous improvement, ensuring every team member has the knowledge and confidence to represent the brand’s quality promise in every cup.
Inside the Workshop: Learning the Art Behind Every Pour
Led by professional trainers from PT Bahana Genta Victory (BGV), the workshop offered an immersive learning experience covering both theory and practice.
Participants explored:
- Milk texturing and consistency to achieve the ideal foam.
- Pouring techniques that influence balance and symmetry.
- Latte art design including patterns like heart, tulip, and rosetta.
Each session emphasized the importance of technique, hygiene, workflow efficiency, and precision—key elements that transform a simple coffee into a refined experience.
Baristas’ Enthusiasm and Growth
The McCafé barista team showed strong enthusiasm throughout the training. Their active participation and curiosity reflected their passion for learning and self-improvement. Guided by BGV trainers, they not only mastered the visual art of coffee but also deepened their understanding of what it means to serve with excellence.
A Commitment to Continuous Development
This collaboration between BGV Barista Trainer and McCafé by McDonald’s underscores a shared mission: to build stronger barista capabilities and raise service standards across the board.
By investing in education and skill development, McCafé empowers its team to consistently deliver exceptional taste, artistry, and customer satisfaction.
The Result: Coffee Served with Passion and Precision
Following the training, McCafé baristas are now equipped with a deeper appreciation for coffee craftsmanship. Each cup is not just a beverage—but a showcase of dedication, skill, and artistry.
Through this program, both BGV and McCafé reaffirm their commitment to delivering experiences that go beyond taste—where every pour tells a story of professionalism and care.
